Frequently Asked Questions

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Shipping rates Australia USA Europe
Express
$9.95
$49
$49
Regular Above $50 $0 $20 $30
Regular Below $50
$5.99
$20
$30

 

How long will it take to get my order?


It depends on where you are. Orders processed here will typically take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use Australia Post for majority of our orders (World Wide) and some local courier partners within South Australia. You’ll receive an email shortly after you have checked out with your tracking details

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

How will my order come?

Your order will be packed within a Australia Post sachet and you will find a thank you card and a small gift to you from us.

Can I sign up to your newsletter?

Yes! Just enter your email below and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.